www.datingvr.ru Review

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Need to contact the Match. Did 6 month's on match.

In terms of my matches, I was taken aback by the volume of matches when I had logged in. He told me later that I was the first girl he had ever kissed on the first date. When I googled, it showed me how to remove them but when I tried, it wouldn't work so I called Match and they told me that they were aware of the problem and were working on it. Out of 100 profile 99 are scammers.

www.datingvr.ru Review

Complaint Letter to Match. I actually spoke with two Match customer service reps and got the same canned answers from both of them, that it would be impossible for Match. I know that there have been many people with this and other complaints against this company, people like me who think their service is deceptive. In my view, Match. They do now advise that your account will be automatically renewed at the end of your chosen period. I didn't realise that this is the case, noticed a three month subscription renewed at a charge of £59. Absolutely no way would they reverse this payment, nor offer to reduce the chosen period or even offer an upgrade. I finally caught it on my bank statement and cried foul to Match. Very deceptive because I never got any kind of confirmation email from them saying they were billing my account. Yes I should scrutinize my bank statements and have caught it but I didn't until it was way too late. I tried to file a protest with my bank but because the billing happened outside of the 60 day window the bank policy I couldn't fight it. I had turned off my match profile after maybe a month of when I first went on Match but got billed for 18 months. I would like to see a Class Action Suit brought against them. I've relieved no emails telling me that they were stealing my money away from me. I had no idea they were taking money from me. I don't know what to do, if I can do anything. I hadn't used my account for over two months and had forgot to cancel it. After I quoted this law they promptly changed their story and told me they would issue a refund. Hope this information helps someone else avoid their auto renewal scam policies. I spent over and hour today on the phone talking to supervisors and the response was all the same canned answer: It's our policy, your account is ineligible for a refund. This company has basically put into place a business model that attempts to steal money from customers and hopes they won't notice. If they do, they simply refuse to do anything about it. I recommend staying as far away from them as possible. It's free, and high quality. I signed up for 1-month subscription... I purposefully went on to the match. After getting billed again! I DUG FOR AN HOUR AND FOUND OUT HOW TO TURN OFF THE AUTO RENEWAL. YOUR BUSINESS PRACTICES SUCK. I HOPE EVERONE SEES THIS AND STOPS USING YOUR SERVICE. Even when you go to the trouble to stop automatic renewal, which I did, they ignore this and will not acknowledge a use without auto renewal. Having assumed this auto-renewal was stopped, I did not know of my charge until I got a statement from the credit card company. No notice was received from them. Complaint is to no avail. I strongly recommend not using their service. I was expecting an email from them telling me my subscription was almost up and then I would cancel it, I had no plans to renew it. I noticed about a week after that they charged my credit card and called them immediately. I kept asking to talk to another person thinking that eventually someone would cave and refund me but they were all very adamant that there are no refunds. I ended up finding the solution after reading what someone posted about automatic renewals not being enforceable if the company doesn't notify you that it is about to happen. I called them back stating this as the other person said they did but match still did not care. I finally called my credit card company and they were amazing. They said that Visa has a similar policy and I just noticed that the renewal was credited back to me a few days ago. So I got my refund regardless of what match said about no refunds because what they are doing isn't allowed, but most people will give up and they get away with it, they are required to notify about renewals shortly prior to charging but they don't because they know too many people would cancel and they wouldn't get as much money. I'm too stubborn for that and I hope I can help other people out to get refunded too by passing this info on. I signed up for 3 months in Sept 2015 I haven't used the site; I hid my profile three months ago. They don't notify you before or after they charge your account. I found the charge on my PayPal statement. In December, I checked the NO Auto Renew option on Match. I have PayPal checking into it. In the meantime, PayPal will not make future payments to Match. I wish there were something we could do to make Match stop this fraud.

Advertisements on this site are placed and controlled by outside advertising networks. The website is keen to build on its customer service, especially when it resistance to feedback about dating experiences and offering match.com complaints uk support to cancel subscriptions. Does anyone have a plan to fight against them by law. I E why would a 25 yr old woman be looking to date someone who is ages 30-60. The website is keen to build on its met service, especially when it comes to feedback about dating experiences and offering customers support to cancel subscriptions. At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to. They don't seem to pay any attention to customers wishes.